When it comes to evaluating online bookmakers, Trustpilot has become one of the most widely referenced independent review platforms. 1xBet currently holds a score of 2.2 out of 5 on Trustpilot, based on contributions from over 8,000 registered users. This "Poor" classification is not a random outcome — it reflects a consistent pattern of complaints that potential users should understand before depositing funds.

A rating of 2.2 out of 5 places 1xBet firmly in the 'Poor' tier on Trustpilot — a metric derived from thousands of independent user submissions.

Understanding the 2.2 Score

Trustpilot calculates its TrustScore using a weighted average that accounts for review recency, volume, and legitimacy checks. For 1xBet, with more than 8,000 contributors, the 2.2 score is statistically significant. The breakdown shows a high proportion of 1-star reviews, indicating serious dissatisfaction among a large segment of users. Issues most frequently cited include account verification delays, withdrawal processing problems, account blocks without prior notice, and insufficient responses from the customer support team.

How This Compares to Other Bookmakers

In the broader online betting space, reputable platforms typically maintain Trustpilot scores between 3.5 and 4.5. A score of 2.2 puts 1xBet significantly below the industry average. By contrast, Sitejabber shows 1xBet with a 4.3 rating from 1,255 reviews, suggesting that review composition and user base differ substantially between platforms. When researching a bookmaker, cross-referencing multiple review sources is strongly recommended.

It is worth noting that 1xBet has replied to 98% of negative reviews on certain Trustpilot regional pages, typically within one week. While this reflects some level of responsiveness, users report that these replies are often templated and do not resolve the underlying issue. For a platform operating at global scale, a structured and transparent escalation process remains essential.